Refund policy

UK Returns

 

Email: Team@bloomtine.com with your order number and reason for return. Upon receipt of email, printed labels will be provided for collection or return to a depot near you. 

 

 Refunds will be issued up to 14 days from purchase to the original form of tender and processed within 5 days of return providing it is returned in the same saleable condition* as when purchased, within 14 days of the date of purchase and if accompanied by the original sales receipt.

 

Responsibility for the return of goods remains with the consumer, it is the consumers' responsibility to ensure items are returned to us. We cannot offer a full refund if items are lost in the post or go missing. 

 

Saleable Condition*

 

For a return to be accepted, the item must be unworn, the security tags must remain intact and the packaging must be in reusable condition. This information is clearly stated on the tag for the customer’s information. Should the security tag have been removed, the refund will not be processed.

 

Kindly note we do not offer refunds on any earrings, fragrance sale or engraved and customised pieces.