Términos del servicio

Terms & Conditions

UK and International policies

 

1. INTRODUCTION


1.1 We operate the website www.bloomtine.com (the "Website"). We are a company registered in the United Kingdom under company number 11648043 and with our registered office address is in West London ("we", "our", "us", “I”, “Bloomtine” or "Bloomtine London").


1.2 References in these terms and conditions (the "Terms") to "you" are to the individual using our website and purchasing any of the products detailed on our website ("Products") which are sold for private and non-commercial purposes only.


1.3 These Terms (together with our Privacy Policy) tell you information about us and the legal terms and conditions on which we sell the Products to you. The Terms, Privacy Policy and Terms of Website Use are together the "Agreement".


1.4 By ordering a Product through this Website, you accept that you are entering into a contract with us under these Terms. People who purchase with Bloomtine become a "User". Visitors to Bloomtine who do not purchase with Bloomtine, but who nevertheless use the Site affirm that they are bound by these Terms each time they access Bloomtine.


1.5 If you do not agree to these Terms, you must not use this Website.


1.6 Please note, we reserve the right to amend these Terms at any time.


2. PLACING AN ORDER


2.1 A contract for the purchase of a product is created by the acceptance by us of an order placed by a User as follows:


2.1.1 The User places the order on the Site by pressing the order confirmation button/buy now at the end of the checkout process;


2.1.2 By confirming your order, you are agreeing to purchase the product or products you have selected for your order; please note product pictures may vary due to the evolving nature of the business. Also, if a product is handmade there will be slight differences in the product. 


2.1.4 At this point, we take payment for your order by means of your nominated payment method;


2.1.5 We will confirm our acceptance of your order by sending you an “order confirmation email”, which will make the agreement legally binding between you and us. Each order placed will incorporate these Terms and shall be a new and separate contract between you and us;


2.1.6 Once your Order has been despatched for delivery, you will receive a “despatch confirmation email”.


2.2 If your order is rejected (which may be after we have sent you an order confirmation email), we will contact you to confirm this and if your payment has been taken, we will refund your payment in full or for the relevant parts of your Order. We may reject an order for any of the following reasons:


2.2.1 If we do not have your chosen product in stock and it appears that it will not become available in a reasonable time;


2.2.2 Where we cannot obtain authorisation for your payment;


2.2.3 If there has been a relevant pricing or product description error;


2.2.4 If your order otherwise breaches any of the requirements of these Terms;


2.2.5 If we suspect that the order has been placed fraudulently;


2.2.6 If there has been a significant change in any raw material price(s) of a magnitude not anticipated by us.


2.2.7 At our sole discretion, we are under no obligation to provide reasons for rejecting an order, and no contract will be in existence between us.


2.3 You cannot make changes or cancel your Order once it has been placed – for further details on our Cancellation Policy, please see Section 7.


3. PRODUCTS SHOWN, PRICING AND SITE ACCESS


3.1 We endeavour to ensure that every product on Bloomtine is shown accurately, however, occasionally there may be variations in colour, size, stone appearances and metal finishes because some designs are handmade and due to the evolving nature of the product offering. 


3.2 The prices displayed on the website are subject to change and we reserve the right to change these at any time.


3.3 In rare cases, the price quoted for a Product may be displayed incorrectly. We will aim to rectify any such error as quickly as possible and will notify you of the correct price. We are under no obligation to provide the Product to you at the incorrect price, even after an Order Confirmation Email has been sent.


3.4 Prices shown on the website are in GBP and once VAT registered will be inclusive of Value Added Tax (VAT) at the prevailing rate (presently 20%). The price of the product does include the delivery charge.


3.5  We do not guarantee that our site, or any product shown on it, will always be available. We may suspend, withdraw, discontinue or change all or any part of our site or any product without notice. We will not be liable to you if for any reason out site or any product is unavailable at any time or for any period.


3.6 If you choose to access our Site from outside the United Kingdom, you are responsible for compliance with any applicable non-UK law i.e., custom charges. 

 

4. PERSONALISATION OF PRODUCTS


4.1 It is up to you to ensure that content you have contributed for inclusion in a personalised or customised product is correct, and (for example) is correctly spelt. We cannot edit or cancel an order for a personalised or customised product once it has been placed so please double-check your order on screen before confirming your purchase. Please refer to Section 7 for further information on Changing or Cancelling an Order.


4.2 Content Rules - we do not permit personalised products to include any content or material which:


4.2.1 infringes anyone's copyright: in particular, you must ensure that you either own the copyright in an image or any other content that you wish to include in a personalised product or that you are fully licensed by the copyright owner to include that image or other content in the personalised product;


4.2.2 infringes any other rights, such as a trade mark, of any person or entity or a duty owed to any person or entity, such as a duty of confidentiality;


4.2.3 contravenes any applicable law (including, without limitation, any criminal law) or regulation;


4.2.4 In our opinion, is false, inaccurate, misleading, offensive, abusive, threatening or defamatory, or that might cause needless annoyance, inconvenience or distress to any person;


4.2.5 misrepresents identity or impersonates any person;


4.2.6 contains material which is pornographic, obscene, indecent or offensive, which promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age, or that may incite hatred or violence against any person or group;


4.2.7 may harass, upset, embarrass or alarm any person;


4.2.8 gives the impression that it emanates from or has been approved by us;


4.2.9 advocates, promotes or assists any unlawful act.


4.3 By placing an order, you agree to indemnify us against any claim made against us for any matter falling within paragraph 4.2.1 - 4.2.9 above and for our costs.


5. GIFT CERTIFICATES


5.1 The recipient of the gift certificate will be entitled to Bloomtine products to the amount specified.


5.2 Neither the gift certificate nor products purchased with a gift certificate are redeemable for cash.


5.3 Gift certificates can be used to buy goods to a value lower than the amount of the gift certificate; the balance remains available to spend until the gift certificate expires.


5.4 Gift certificates expire 12 months after the date of issue. If a gift certificate is scheduled for a future date, the expiry date is 12 months from the scheduled send date.


5.5 Gift certificates can be used to purchase goods on offer or in conjunction with a discount code – just enter both the gift certificate code and the discount code on the basket page.


5.6 Gift certificates can be used as part payments for goods greater than the amount of the gift certificate, the balance being paid in the normal way (card or PayPal). Multiple gift certificates can be applied to the same order.


6. DELIVERY OF PRODUCTS


6.1 The jewellery sold by us is shipped directly from our premises in London.


6.2 The price for UK standard delivery is included in the cost of goods at the checkout stage before you place your order. If a request for special delivery has been made an additional charge of £15 will be added at the checkout stage. 


6.3 An estimated delivery date and time will be given when you place your order. Occasionally our delivery to you may be affected by an event outside our control, please see Section 16 for further information on this. Dates and times given for delivery are estimates only and we shall not be liable for any delay in delivery.


6.4 We post to addresses anywhere in the world. Outside the UK, a fixed rate charge of £15.00 is made for the first piece of jewellery, with a further £5 added per extra piece ordered. In the meantime we may post with Royal Mail international. Any customs duties or taxes payable upon entry of any products to any country or state are payable by the customer and we have no liability for the same. 


6.5 For any further queries regarding delivery, please contact us via email and we’ll get back to you as soon as possible.

 


7. CHANGING OR RETURNING AN ORDER


7.1    Returns are offered, provided the item is unworn with the security tags attached intact and it is returned in the original packaging. Strictly no returns available for earrings. 

 

7.2 For a return to be accepted, the item must be unworn, the security tags must remain intact and the packaging must be in reusable condition. This information is clearly stated on the sale communication for the customer’s information. Should the security tag have been removed, the refund will not be processed.


7.3 Following the 14 day window, returns will not be accepted. All reasonable reasons for a return should be raised within the 14 day period.


7.4 Please contact info@bloomtine.com to commence the return process. Items should be returned in their original packaging, with the security tag attached, to ensure they are protected during transit. Responsibility for ensuring items are returned lie with the customer.


7.5 You cannot cancel or edit your Order of personalised or customised products once the order has been placed and an order confirmation email has been received.


7.6 We are not responsible for customer generated mistakes, errors or defects including issues when posting, spelling, typographical or grammatical errors. To prevent these errors from happening, please review your order carefully before proceeding to payment.


8. REFUND POLICY


8.1 If, upon receiving your Product(s), they are damaged, you may request a refund or exchange in accordance with clause 8.2 below.


8.2 You can request a refund or exchange of your Orders within 10 days of the time of receipt of the Product(s), with the time of delivery as stated by the delivery company.


8.3 If you choose to receive a refund, we will refund you the total amount you paid for the Product(s), within 14 days of the day on which we receive the returned product. You will receive an email confirmation of your refund.

 

8.4 Responsibility for returning items to us will remain with you until we are in receipt of the items. Irrespective of providing complimentary labels, you are responsible for labels, timely returns and ensuring items are received as per above. 


8.4 If you choose to have your Product(s) exchanged, we will do so free of charge and resend to you at no extra cost.

 

 

9. PAYMENT AND CHANGES


9.1 We accept payment through PayPal, through VISA and Mastercard debit and credit cards and Maestro only.


9.2 The total charges for the Products, delivery excluding VAT are listed on the checkout page and will be stated on the Order Confirmation Email.


9.3 Payment will be deducted from your account after which we will send you the Order Confirmation Email.


9.4 When submitting your order, you warrant that all the details you have provided are valid and accurate at the time, and that you are authorised by the card - or account -holder to cause payment to be taken from that card or account.


9.5 If we cannot accept your order for the reasons outlined in Section 2.2 then if payment has been taken, we will refund your payment in full or for the relevant parts of your Order.

 

10. PRIVACY


10.1 We only use your personal information in accordance with our Privacy Policy. Please take the time to read this.


10.2 Bloomtine is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.


10.3 What information do we collect? Bloomtine collects information from you when you place an order. 
When ordering, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, birthday or credit card information. You may, however, visit our site anonymously.

 

10.4 What do we use your information for? Any of the information Bloomtine collects from you may be used in one of the following ways: 

 

10.4.1To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.


10.4.2 To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, marketing material, related product or service information, etc.


10.5 How do we protect your information? Bloomtine implement a variety of security measures to maintain the safety of your personal information when you place an order. In order to prevent unauthorised access or disclosure, Bloomtine have put in place suitable physical and electronic procedures to safeguard and secure the information we collect online. 
Bloomtine offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorised with special access rights to our systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

 

10.6 Bloomtine uses Cookies (small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information). We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

 

10.7 Bloomtine do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Bloomtine may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

 

10.8 Online Privacy Policy Only. This online privacy policy applies only to information collected through our website and not to information collected offline. By using our site, you consent to our websites privacy policy.


10.9 Our data collection and storage is governed by the rules of the UK Data Protection Act 1998.

Protecting your data, privacy and personal information is very important to Bloomtine Ltd(" us", " our" or " we"). It is vitally important to us that our customers feel secure when using the Services.


This policy (together with our terms of use at https://Bloomtine.com/pages/terms-conditions and any other documents referred to in it), sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by Bloomtine (Kavala London Ltd, UK). Please read this privacy policy carefully to understand the types of information we collect from you, how we use that information, the circumstances under which we will share it with third parties, and your rights in relation to the personal data you provide to us.


When visiting Bloomtine Ltd’s website at https://www.Bloomtine.com (our " Website"), using our application (our " App") or using any of the services offered via the Website (the " Services"), you will be asked to indicate your acknowledgment of, and where applicable your consent to, the practices described in this policy.
Our Website contain links to third party websites. If you follow a link to any of those third party websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your personal information. Please check these policies before you submit any personal information to such third party websites.


Information we may collect
We may collect and process the following data about you:

 

Information that you provide to us. You will be asked to provide us with your information when you:

  • fill in forms on our Website, or correspond with us by phone, email or otherwise;

  • register to use our Services, subscribe to our newsletter, promotional emails or other marketing materials;

  • use the Services;

  • report a problem with our Services; or

  • complete any surveys we ask you to fill in that we use for research purposes (although you do not have to respond to these if you do not want to).


The information you will be asked to provide to us for these purposes will include your first name, surname, email address, phone number, delivery address, or further information required to verify your identity.

 

Information we collect about you. With regard to each of your visits to our Website or our App we may automatically collect the following information; however, this information cannot be used to identify you:

  • device-specific information, such as your hardware model, operating system version, unique device identifiers, and mobile network information;

  • technical information about your computer, including where available, your IP address, operating system and browser type, for system administration and analytical purposes;

  • details of your visits to our Website and App, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website and App (including date and time), length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs); and

  • information showing us from which app store you downloaded our App.

 

Information we receive from other sources. When using our Services, we will be in contact with third parties who may provide us with certain information about you in order to enable your use of the Services.

 

For the avoidance of any doubt, any reference in this privacy policy to your data shall include data about other individuals that you have provided us with.

 

How we use your information and justification of use.


Use of personal information under EU data protection laws must be justified under one of a number of legal "grounds" and we are required to set out the ground in respect of each use of your personal data in this policy. These are the principal grounds that justify our use of your information:

 

  • Consent : where you have consented to our use of your information (you are providing explicit, informed, freely given consent, in relation to any such use and may withdraw your consent in the circumstance detailed below by notifying us);

  • Contract performance : where your information is necessary to enter into or perform our contract with you;

  • Legal obligation : where we need to use your information to comply with our legal obligations;

  • Legitimate interests : where we use your information to achieve a legitimate interest and our reasons for using it outweigh any prejudice to your data protection rights; and

  • Legal claims : where your information if necessary for us to defend, prosecute or make a claim against you or a third party.

  • We use information held about you (and information about others that you have provided us with) in the following ways (bullet point number consistent across type, use and justification)

 

A) Types of Information Collected    

  1. Email address, first name, surname, home address 

  2. Email address, first name, surname, home address, product choices and customisation, phone call recordings and Website chat history

  3. Email address, first name, surname

  4. Email address, first name, surname, home address, product choices and customisation, phone call recordings and Website chat history

  5. Email address, first name, surname, home address, product choices and customisation, phone call recordings and Website chat history

  6. Email address

 

B) Uses of that Information    

  1. To provide you with access to our Website, App and any other information which you request from us, and to use our Services.

  2. To provide you with the Services.

  3. For marketing our own products and services that we believe will be of interest to you.

  4. To identify more appropriate products and services to market to you.

  5. To administer our Services and for internal operations, including research, data analysis and data statistics, and to create derived, anonymised and aggregated data to improve our Services.

  6. To notify you about changes to our Services.

 

C) Use Justification

  1. Contract performance.

  2. Contract performance.

  3. Legitimate interest (for marketing our own similar products and services and any re-engagement campaigns).

  4. Legitimate interest (to tailor our services appropriately). No marketing of third party products or services will be conducted without your consent.

  5. Legitimate interest (to administer and improve our Services).

  6. Contract performance, legitimate interests (to update our Services from time to time).

 

We will not sell your personal data (or any other data you provide us with) to third-parties, however, we reserve the right to share any data, which has been anonymised and/or aggregated. You acknowledge and accept that we own all right, title and interest in and to any derived data or aggregated and/or anonymised data collected or created by us.


Marketing
We may use information for marketing products and services to you in the following ways:

  • Type of marketing activity - Newsletters and marketing emails relating to our own similar services and products. Where required by law, we will ask for your consent at the time we collect your data to conduct any of these types of marketing.  

  • Use Justification - Legitimate interest (to market our products and services - you have the right to unsubscribe at any time).

 

We will provide an option to unsubscribe or opt-out of further communication on any electronic marketing communication sent to you or you may opt out by contacting us.


Where we store your personal information:
The personal data that we collect from you (including email addresses that form part of our prospective marketing database) is processed in the European Economic Area ("EEA"). This data may however be processed by staff operating outside of the EEA who work for us or for one of our business partners or service providers. Countries outside the EEA may not provide the same level of adequate protection for the rights and freedoms of data subjects in relation to the processing of personal data. In countries which do not provide appropriate safeguards, we shall transfer your data subject only to your consent except for transfers to and from: (i) any country with a valid adequacy decision from the European Commission; (ii) any country with which we have ensured similar levels of safeguards have contractually been put in place (this may include entering into standard contractual clauses); or (ii) any organisation, including any of our sub-processors, which ensures an adequate level of protection in accordance with applicable data protection laws.


Your passwords are stored on Kavala London Ltd servers in encrypted form. We do not disclose your account details. It is your responsibility to keep your password secure. Unfortunately, the transmission of information via the internet is not completely secure. Although Kavala London Ltd will do its best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent any unauthorised access.
Please contact us if you would like further details on the specific safeguards applied to the export of your personal information outside EEA.


Disclosure of your information
We may also disclose your personal information to third parties in the following circumstances:

 

1) Purpose of disclosure and third party(s) to which disclosure might be made  - We may disclose your personal information to our service providers and business partners, including our manufacturers (to assist us in performing any contract we enter into with them or you, including providing the Website and the Services it enables), analytics providers, (to assist us in the improvement and optimisation of the Website) and/or a member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. A list of such third parties can be requested via email. Use Justification - Contract performance, legitimate interest, (to allow our service providers to provide the necessary services).

 

2) Purpose of disclosure and third party(s) to which disclosure might be made  - If we sell or buy any business or assets, we may disclose your personal information to the prospective seller or buyer of such business or assets.    

Use Justification - Legitimate interest (to sell our business or assets); and where required by applicable law, consent (for sensitive personal data).


3) Purpose of disclosure and third party(s) to which disclosure might be made  - If Kavala London Ltd or substantially all of its assets are acquired by a third party, personal information about our customers will be one of the transferred assets.    

Use Justification - Legitimate interest (to sell our Company or assets); and where required by applicable law, consent (for sensitive personal data).


4)Purpose of disclosure and third party(s) to which disclosure might be made  - If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to protect the rights, property, or safety of Kavala London Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.    

Use Justification - Legal obligation, vital interest.


5) Purpose of disclosure and third party(s) to which disclosure might be made  - Fraud Prevention and other checks. We and other organisations may also access and use your personal information to conduct credit checks and checks to prevent fraud. If false or accurate information is provided and fraud is identified or suspected, details may be passed to fraud prevent agencies.    

Use Justification - Legitimate interest (to assist with the prevention of fraud and to assess your risk profile).


6) We may disclose your personal information to third parties, the court service and/or regulators or law enforcement agencies in connection with proceedings or investigations anywhere in the world where compelled to do so. Where permitted, we will direct any such request to you or notify you before responding unless to do so would prejudice the prevention or detection of a crime.    

Use Justification - Legal obligation (to cooperate with law enforcement and regulatory authorities).

 

How long we retain your personal data


We will hold the above information for as long as is necessary in order to provide you with the Services, deal with any specific issues that may raise, or otherwise as is required by law or any relevant regulatory body. Once your account is terminated or deactivated, we shall delete the personal data relating to your account within 30 days. If your account is inactive for 18 months, we may contact you to assess whether you want to continue to use the Services. Some personal data may need to be retained for longer than this to ensure Kavala London LTD can comply with applicable laws and internal compliance procedures, including retaining your email address for marketing communication suppression if you have opted not to receive any further marketing.


We restrict access to your personal information to those persons who need to use it for the relevant purpose(s). Our retention periods are based on business needs and your information that is no longer needed is either irreversibly anonymised (and the anonymised information may be retained) or securely destroyed.


Your rights


Under the General Data Protection Regulation (EU) 2017/676, you have various rights in relation to your personal data. All of these rights can be exercised by contacting us
You have the following rights in relation to your personal data:

 

  1. Right of Access  -  The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, a copy of the personal data undergoing processing.

  2. Right to Rectification  -  We will use reasonable endeavors to ensure that your personal information is accurate. In order to assist us with this, you should notify us of any changes to the personal information that you have provided to us by sending us a request to rectify your personal data where you believe the personal data we have is inaccurate or incomplete.

  3. Right to be forgotten  -  Asking us to delete all of your personal data will result in Kavala London LTD deleting your personal data without undue delay (unless there is a legitimate and legal reason why Kavala London LTD is unable to delete certain of your personal data, in which case we will inform you of this in writing).

  4. Right to restriction of processing  -  You have the right to ask us to stop processing your personal data at any time.

  5. Right to data portability  -  You have the right to request that Kavala London LTD provides you with a copy of all of your personal data and to transmit your personal data to another data controller in a structured, commonly used and machine-readable format, where it is technically feasible for us to do so.

  6. Right to complain  -  You have the right to lodge a complaint to a supervisory authority such as the Information Commissioner's Office in the UK (see [www.ico.org.uk](http://www.ico.org.uk)). Although we encourage our customers to engage with us in the event they have any concerns or complaints.


Kavala London LTD will not ordinarily charge you in respect of any requests we receive to exercise any of your rights detailed above; however, if you make excessive, repetitive or manifestly unfounded requests, we may charge you an administration fee in order to process such requests or refuse to act on such requests. Where we are required to provide a copy of the personal data undergoing processing this will be free of charge; however, any further copies requested may be subject to reasonable fees based on administrative costs.


Asking us to stop processing your personal data or deleting your personal data will likely mean that you are no longer able to use Kavala London LTD’s Services, or at least those aspects of the Services which require the processing of the types of personal data you have asked us to delete, which may result in you no longer being able to use the Services.


Where you request Kavala London LTD to rectify or erase your personal data or restrict any processing of such personal data, Kavala London LTD may notify third parties to whom such personal data has been disclosed of such request.
Changes to this policy


Any changes we make to our privacy policy in the future will be posted on this page, and where appropriate, notified to you by email or notifications via the App. We therefore encourage you to review it from time to time to stay informed of how we are processing your information.


Contact - Questions, comments and requests regarding this privacy policy are welcome and should be addressed to info@bloomtine.com.

 

For the purpose of the relevant data protection legislation, the data controller is Miss D Dhiraj (company no. 11648043) with registered address in West London. Our data compliance officer is also Miss D Dhiraj


Cookies
Kavala London LTD uses cookies to distinguish you from other users. This helps us provide you with a good experience when you use our Website, and also allows us to improve our Services. Please note that it is possible to disable cookies being stored on your computer by changing your browser settings. However, our Website may not perform properly or some features may not be available to you if you disable cookies.


11. INTELLECTUAL PROPERTY RIGHTS


11.1 We are the owner or the licensee of all intellectual property rights in (i) the Products, (ii) our Site, and (iii) in the material published on it. That material is protected by copyright laws and treaties around the world. All such rights are reserved.


11.2 Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged.


11.3 You must not use any part of the content on our site for commercial purposes without obtaining a written licence to do so from us or our licensors


11.3 All material on our Website is either owned by or is licensed to Kavala London Ltd, and cannot be redistributed or reproduced without prior permission. This material includes, but is not limited to, jewellery designs, photography, text, layout, look, logo and graphics. All worldwide rights are reserved.


11.4 You may not copy, distribute, create any derivative work or commercially exploit the content from Bloomtine, or any of the material found on our Website without our prior express, written permission.


11.5 Unauthorised use of this website and the materials within it may give rise to a claim for damages and/or be a criminal offence.


12. LINKS


12.1 Our site contains links to other websites over which we have no control. We do not endorse the content of those websites and are not responsible for their availability or service. We will not be liable in any way for any loss or damage which you may suffer by visiting or using those websites, you do so at your own risk.


13. LIABILITY


13.1 We, and any of our members, agents, directors, employees or partners, have no liability to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for:


13.1.1 any loss of income or revenue, business, profits or contracts, and anticipated savings;


13.1.2 any loss or corruption of data;


13.1.3 any loss or damage which does not directly result from our failure to comply with this Agreement.


13.2 Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.


14. RISK AND TITLE


14.1 The Products will be at your risk from the time of despatch by us.


14.2 Ownership of the Products will pass to you upon despatch if we have received full payment of all sums due in respect of the Products, including delivery charges.


15. TERMINATION


15.1 We reserve the right to terminate any Agreement between us with immediate effect if you are in breach of any of the terms of the Agreement, or fail to make payment when due.


16. EVENTS OUTSIDE OF OUR CONTROL


16.1 We, or any delivery and production service we use, will not be liable or responsible for any failure to deliver, or delay in production or delivery of, the Products that is caused by an Event Outside Our Control, as defined below.


16.2 An "Event Outside Our Control" means any act or event beyond our reasonable control, including but without limitation to, adverse weather conditions (such as snow, flood, storms), strikes or industrial action, civil commotion, riot, invasion, terrorist attack or threat or consequences of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, earthquake, subsidence, epidemic or other natural disaster, road traffic accidents and road closures.


17. LAW AND JURISDICTION


17.1 These Terms, the Services and each Order and purchase of a Product are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction in relation to disputes arising in connection with these Terms. These Terms are offered in English only.


8. CONTACT US


18.1 To contact us, please Contact Us here. Alternatively, email us at info@bloomtine.com or telephone on +44 (0) 7841 787 436. Thank you for visiting our site.